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Retail intelligence

Signal & Spark Retail Ops

The operating layer for modern retail.

Run the operation, understand every signal, and turn customer and product movement into approved campaigns from one connected retail workspace.

One platform

Everything retail teams need to decide and act

Stop running operations, customer analysis, campaigns, and creative planning from disconnected tools. Signal & Spark brings the work into one place.

Run it

Run the operation

Revenue, customers, products, campaigns, and store activity come together in one daily command view.

Understand it

Understand the signals

Briefings, forecasts, alerts, and plain-English questions help the team see what changed and why.

Grow it

Grow with control

Segments, campaign drafts, social planning, and asset workflows turn retail insight into approved action.

The bottleneck

Most retail teams still make daily decisions from scattered reports.

Commerce data in one place, store activity in another, campaign results somewhere else, and creative assets spread across drives. By the time the team finds the signal, the moment may already be stale.

Signal & Spark replaces the patchwork with one retail workspace: a dashboard for decisions and a studio for approved action.

Before → after

  • POS + ecommerce + email + social + spreadsheets One connected workspace
  • Manual morning reporting A daily briefing from current data
  • Segments rebuilt for every send Customer audiences ready to activate
  • Creative buried in folders A searchable studio for approved assets

The ecosystem

One platform at the center of retail decisions

Commerce, point of sale, customer records, email, social, product data, analytics, and assets all connect back to a single operating layer. The result is a shared picture your team can trust.

  • Ecommerce
  • Point of sale
  • Customers
  • Campaigns
  • Social
  • Assets
  • Inventory
  • Forecasting
  • Analytics
A connected retail ecosystem with commerce, store, customer, campaign, social, and asset systems flowing into Signal & Spark Retail Ops

Two sides, one platform

A dashboard for decisions, a studio for action

The retail dashboard and marketing studio share the same context. What the system sees in the operation becomes work your team can approve and ship.

Decision side

Retail Dashboard

Run the retail operation from one command center.

Signal & Spark Retail Ops brings the signals scattered across commerce, store systems, customer records, and marketing tools into one operator workspace. Teams start the day with a ranked briefing, drill into the evidence, and act with a shared view of what is changing.

  • Role-aware daily briefing for revenue, customers, products, and campaigns
  • Ranked actions with confidence signals and supporting evidence
  • Plain-English AI chat over connected retail data
  • Customer profiles with lifetime value, purchase history, and engagement
See the dashboard

Retail Dashboard

Your retail command center

A daily operating dashboard that turns revenue, products, customers, campaigns, and store activity into the few decisions that matter now.

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Action side

Marketing Studio

Plan, create, approve, and learn from every campaign.

The Marketing Studio gives retail teams one place to move from signal to campaign: draft email ideas, plan social posts, manage the content calendar, organize assets, and keep a person in the loop before anything goes live.

  • AI-ranked campaign ideas for win-back, product launches, replenishment, and seasonal moments
  • Drafts for email and social that start from store and customer context
  • Audience suggestions tied to segments and recent activity
  • Content calendar for planned posts, campaigns, and launches
See the studio

Marketing Studio

Your retail marketing workspace

A studio for campaigns, social, content planning, and assets — grounded in the same customer and commerce signals your operators use.

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Capabilities

One platform, from signal to action

Daily briefings, customer views, forecasting, campaigns, social, assets, and integrations all work from the same operating context.

Operations

Dashboard

Daily Decision Briefing

A morning command view that ranks what changed overnight and what deserves attention today.

Efficiency
Dashboard

Live Operations Watch

Monitor revenue, orders, product movement, refunds, and anomalies as the retail day unfolds.

Control
Dashboard

Inventory & Stockout Signals

Spot products moving faster than expected and flag stockout risk before campaigns send traffic at empty shelves.

Control

Intelligence

Dashboard

AI Operator Chat

Ask questions about revenue, customers, products, campaigns, and operations in plain English.

Efficiency
Dashboard

Forecasting

Project revenue, demand, and campaign pace with confidence ranges and a clear reasoning trail.

Control
Dashboard

Reports & BI

Build the retail views your leadership team needs without exporting data into another spreadsheet.

Control

Customers

Dashboard

Customer 360

A unified profile for each shopper: value, purchase history, engagement, source, tags, and next best action.

Retention
Both

Customer Segments

Create working segments for VIPs, repeat buyers, first-time customers, win-back audiences, and product affinities.

Growth
Dashboard

LTV & Risk Signals

Surface the customers worth protecting, the shoppers drifting away, and the follow-ups most likely to matter.

Retention

Outreach

Studio

AI Campaign Ideas

Generate ranked campaign ideas from customer behavior, product movement, seasonality, and recent performance.

Growth
Studio

Email Campaigns

Draft, approve, and review email campaigns for the audiences most likely to respond.

Growth
Studio

Social Studio

Plan, draft, and schedule social posts from the same product and customer context used by the rest of the team.

Engagement

Content

Studio

Content Calendar

Coordinate launches, posts, campaigns, product moments, and seasonal plans in one shared calendar.

Efficiency
Studio

Asset Library

Organize product and lifestyle creative with tags, collections, usage context, and secure downloads.

Efficiency
Both

Approval Workflows

Keep a human in control before content is published, campaigns are sent, or customer-facing changes go live.

Control

Platform

Both

Integrations Hub

Connect commerce, POS, email, analytics, and social tools so the platform can work from current data.

Control
Dashboard

Commerce Context

Tie orders, products, customers, and campaigns back to the decisions your operators make every day.

Growth
Both

Data Ownership & Roles

Control who can connect accounts, view customer data, draft content, and approve actions.

Control

Integrations

Connected to the tools retail teams already run

Signal & Spark plugs into commerce, POS, analytics, campaign, and social tools so your operating picture stays current.

  • Shopify Commerce & POS
  • Shopify POS Commerce & POS
  • Square Commerce & POS
  • Klaviyo Customer & Campaigns
  • Shopify Email Customer & Campaigns
  • Google Analytics Analytics & Measurement
  • Plausible Analytics & Measurement
  • Instagram Social & Content
  • Facebook Social & Content
  • X Social & Content
  • LinkedIn Social & Content
  • TikTok Social & Content
  • Threads Social & Content
  • When I Work Operations
  • Deputy Operations

Why Signal & Spark

Built for operators who need decisions, not another report

Signal & Spark is not another analytics tab. It is an operating layer that keeps evidence, recommendations, and approvals close together so retail teams can move quickly without giving up control.

See why teams choose us

Operator-first

Daily work starts with the decision, not the dashboard hunt.

One context

Customer, product, campaign, and content signals stay connected.

Approval-first

The system proposes and your team decides before anything ships.

Evidence visible

Recommendations carry the supporting signals beside the action.

Ready to turn retail signals into action?

See how Signal & Spark brings daily decisions, customer context, forecasts, campaigns, and assets into one operator workspace.

Book a demo